Within the framework of several research projects at the University of Innsbruck and together with partners from practice, the concept and the calculation model for the SAM TOOL. The SAM TOOL shows you the appropriate methods for user involvement based on the framework conditions and the life cycle status of your product/service.
- 46 different methods for user involvement
- Additional special calculation model for the industry AAL and Automotive
The methods used in SAM TOOL are listed below:
The SAM tool is designed to help you find the appropriate method for optimal user involvement in the context of product and service development along the innovation phases and the general conditions. Over several cycles different methods per phase can be helpful until you reach your goal.